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THE ECONOMY HAS SLOWED.  LOSING CUSTOMERS NOW IS NOT AN OPTION!  With the highest response rate of any survey in the world, powerful analytical tools available nowhere else on earth, and a methodology that eliminates the flaws and limitations produced by paper and telephone surveys, the InfoQuest Business Process Review is quite simply the premier Customer Satisfaction Survey Process available anywhere. Best of all, InfoQuest is more than just a Customer Satisfaction Survey. It is also a corporate benchmarking tool. A sales development tool. A primary component of any continuous improvement program, meeting and exceeding all customer survey and feedback requirements under the ISO and QS quality standards. And, it doubles as what is arguably the most effective customer relationship building and CRM management tool on the planet, without all the expensive software.